Q: Are you a manufacturer or trader?

A: We are manufacturer and trader.

Q: How long has the business run on food ingredients?

A: 14 years focusing on food ingredients field with 11 years of exporting experience.

Q: Which payment terms do you accept?

A: Payment terms accepted include L/C, D/A, D/P, T/T, Western Union, MoneyGram, and Paypal.

Q: After an order is placed, when is delivery arranged?

A: It depends on product inventory. If in stock, shipment can generally be arranged 2 to 3 days after receipt of payment. Otherwise, it will be determined by the factory production schedule.

Q: What is the Minimum Order Quantity (MOQ)?

A: For high-value products, our MOQ starts from 1kg and generally starts from 25kgs. For other lower-priced products, the MOQ starts from 1000kg to 10000kg.

Q: How do you handle quality complaints?

A: Our quality control processes reduce quality issues to near zero. If there is a confirmed quality problem caused by us, we will send free goods for replacement or refund your loss.